Njord Gear
Njord Gear Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Njord Gear has 1.4 star rating based on 47 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Easy to order, First purchase excellent, Good prices.
Cons: Customer service is non existent, This last purchase am disappointed of treatment given by support staff, Are a ripoff company and do not respond to customers.Recent recommendations regarding this business are as follows: "Don,t buy any product from them.", "Don’t know what to say…", "*** this company and their no customer service", "Maybe have a paid shipping so that you can track the order more better", "Don’t buy anything from this company! Beware!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Njord Gear has 1.4 star rating based on 47 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Easy to order, First purchase excellent, Good prices.
Cons: Customer service is non existent, This last purchase am disappointed of treatment given by support staff, Are a ripoff company and do not respond to customers.Recent recommendations regarding this business are as follows: "Don,t buy any product from them.", "Don’t know what to say…", "*** this company and their no customer service", "Maybe have a paid shipping so that you can track the order more better", "Don’t buy anything from this company! Beware!".
Most users ask Njord Gear for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Njord Gear Reviews
"To find out what size band it takes"
All I want to know is what size band my order has. My name is Gordon Nichols and I ordered two watches. I want to know what size band they would need in the...
"Bought it and did not bet the delivery."
We, the customers that were involved in this fakery should open a class suite against this company NJORD. There are thousands of customers that were deceived,...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ontario, California
Bought it and did not bet the delivery.
We, the customers that were involved in this fakery should open a class suite against this company NJORD. There are thousands of customers that were deceived, taken their money away and are still waiting.
The customer service is fake too. How can we start a class suite?
User's recommendation: Don,t buy any product from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Joliet, Illinois
Defective watch that I just purchased from Njord
I had just purchased the watch a couple of weeks ago. I didn't even wear it that often.
Last week, I was wearing the watch, and I simply just reached into my mailbox and bumped the watch on the side of the mailbox, and the face of the watch literally became dislodged.
I have reached out to Nordstrom on several occasions and have not received a response. So now, hopefully, I get a response this time.
- No customer service support
Preferred solution: Replacement with a better watch and I think I should get some sort of gift for the over 2 hours of emails calling and sheer aggravation of this experience with Njord.
User's recommendation: Njord is a company that has no customer service support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Defective watch
I only had the watch for approximately 2 weeks until the face just fell off, and I only had worn it about 4 times. Shortly after that happened, I started to try to get ahold of anyone at NJORD GEAR customer support services and left countless attempts to get a response from them, which has been futile.
This is nonsense; not to get any sort of acknowledgment from this corrupt company, and the reason I say that is because they pretty much stole $140.00 from me. Unethical.
- This last purchase am disappointed of treatment given by support staff
Preferred solution: I proper watch that I paid for and speak with some sorta management regarding the complete disregard of me as a customer.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vancouver, British Columbia
Return
I wod like to return watch and cover glass..but have zero help how to do it..no1 is replying..customer service help is garbage..need improvement big time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered my watch and it said 3 to 5 business days and I still have not received it
I have not gotten to watch, so I can't really rate the watch, but so far, the customer service is poor. It would be a lot better if you could talk to a person, an actual live person.
Preferred solution: Deliver product or service ordered
User's recommendation: Maybe have a paid shipping so that you can track the order more better
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Joliet, Illinois
Faulty watch
This company is a sham!!! And corrupt!!!
They will not respond back over a faulty product after over a week of emailing trying to call it goes straight to a recording saying they cant answer any calls. Ive called in the morning, afternoon and at night and the same recording also I have left countless tries to let them do the right thing and they just ignore all emails.
There is no customer service at all!!! Disappointed 
User's recommendation: Don’t buy anything from this company!!! Beware!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Resolved: Total ripoff people
Company fixed the issue and I have been provided with apology. My bank stepped in and they got my refund for me.
They never got back to me only last week I sent email and they replied it's gonna be shipped soon but never was no tracking number or nothing.They scammed me of 203 CAD from me worst company ever.Im getting the Better business bureau to look after this.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hopkins, Missouri
Resolved: Theft
Company fixed the issue and I have been provided with apology. Seems left hand wasn't talking to right hand, items were EVENTUALLY shipped and tracking information was provided after being told they couldn't provide said information
This company took my money and has zero communication with me on why it hasn't shipped my order, I will not be ordering from them EVER again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaiting for refund
By Far the worst company and customer service I have ever had. All they care about is getting your money and after that Screw the customer.
They just don't care !!!
Wouldn't surprise me if the reviews are all false. About what I would expect from Njord Gear.
Sent my watch back for a refund with tracking number, which was delivered on March 8, and I'm still waiting for a refund. I have contacted Dannie at customer service 5 times now, and they are no longer replying to my inquiries. Can you please tell me when I can expect a refund on the 100% guaranteed refund and the 63.97 that I had to pay to send it back?
- To many to list
Preferred solution: Full refund
User's recommendation: Don't get one, horrible customer service they ignore you after watch purchase.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Angers, Quebec
No customer service
Cant get a hold of anyone besides a voicemail, tried Facebook, email, calls, nothing worked, Im hoping someone will get back to me, but so far, I think Ive gotten scammed.
User's recommendation: Do not order there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Too bad they don't have a zero star rating. Took 2 months to get and only after 4 emails. Not going into all the details.....just don't buy it!
Problems from the start. Couldn't pair with phone.
The pairing app you have to purchase. Couldn't even set the time.
User's recommendation: Don't buy it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder G109326
Somebody tell me what happened to my order. It's been almost a week. What happened to 3-day shipping?
- Slow fulfillment
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brampton, Ontario
Horrible Company
I ordered a watch on 3/15/25 and immediately tried to cancel the order because they charged me twice the posted price. Customer service is nonexistent.
I tried both email and phone, which always goes to email. They finally emailed me, saying they no longer did phone calls. I have followed the return procedure, but they have not responded. Words fail me as to how bad this company is.
I have tried to file a complaint with BBB in Montreal, but so far no success. If anyone has an idea, please share with all. I would give them a negative number if possible. This company is deplorable.
Avoid at all costs. Do not do business with Njord.
- Are a ripoff company and do not respond to customers
Preferred solution: Full refund
User's recommendation: Do not do business with Njord
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received item
Ordered April 26th. 3 to 5 day shipping.
It's 5-9 and still hasn't been shipped. No one will return an email or call.
- No customer service
- Customer service is non existent
Preferred solution: Full refund
User's recommendation: *** this company and their no customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Visakhapatnam, Andhra Pradesh
I'm *** pissed for being scamed
Placed an order to get the njord indestructible watch and still after one to two weeks I have not received a tracking number or email stating it's been sent! Complete scam!!!
I have tried emailing and calling to either get a refund or the actual watch but neither has happened and nothing has been done. Not happy at all!!!
- Company scamed me
Preferred solution: Full refund
User's recommendation: DON'T BUY IT'S A SCAM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brampton, Ontario
Resolved: Order not received #G94361
Company fixed the issue and I have been provided with apology.
Hello, want to know what's happening with my order on 28th of November 2024.And didn't received anything. Let me know what the next step? Please.
Have a great day.;)
- Product looks promisive
- Didn t get any answer
Preferred solution: Deliver product or service ordered
User's recommendation: Let us know what is going on,for instance. Please
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Did you find out how to reach BBB? I am having trouble. Maybe the problem is I don't speak French.